The Best Gift You Can Give: A Smile

 March marks a time of transition. Schools are wrapping up their academic year, and at Hattori Group, we’re reaching the end of another half-year cycle. On a personal note, my eldest son is graduating from kindergarten tomorrow. I’ve also recently completed my term as a branch leader of an industry association, and a few other long-running commitments are coming to a close. It feels like a season of milestones, both professionally and personally.

Whenever I reach a turning point—whether it’s a graduation, a resignation, or stepping away from a role—I remind myself of one simple principle: Always end with a smile. No matter what challenges, frustrations, or hardships we’ve faced along the way, the final moment should always be one of gratitude and positivity.



The Importance of How We End Things

We all go through major transitions in life—leaving a company, graduating from school, stepping away from a team or organization. But how we end things matters.

If we don’t close a chapter properly, all the experiences we’ve gained can feel meaningless—or worse, leave behind a negative impact. Some people leave with resentment, frustration, or avoidance, disappearing without a word. But when we end things in that way, we lose the chance to truly embrace and integrate those experiences into our lives.

Yes, there may have been difficult moments. There were probably times of anger, stress, or even wanting to walk away. But at the very least, when the time comes to move on, face it head-on, and express gratitude for the journey. After all, it’s impossible to be angry and grateful at the same time. And the impression we leave with others? It’s that final smile.

The Power of a Smile

Life is unpredictable. The people we part ways with today may cross our paths again in the future. Ending things with a smile keeps doors open, making it far more likely that our past experiences will come back to benefit us.

At the very least, it helps us grow. It strengthens our character and prepares us for new opportunities and relationships.

I’ve written about this before in Hattori Way, but I truly believe:

A smile is the best gift you can give—it’s unlimited, free, and instantly available.

In both business and personal life, communication is key. But let’s be honest—no one wants to approach a boss or a father who always looks grumpy. A smile, however, invites conversation, builds trust, and creates opportunities.

Let me repeat: A smile costs nothing. It’s free. And it’s a universal language that doesn’t need translation. Unlike flattery, which can be overdone, a smile is never too much—it’s always welcome.

Think about it: Can you think of any other gift like that? If so, I’d love to hear about it!

Instead of trying to please someone with material gifts—sweets, toys, even a bouquet of roses—why not start with a smile? It’s far more powerful and lasting.

Smiling is a Skill You Can Train

I wasn’t always comfortable smiling in front of others. In fact, when I first started working at a hotel as a new graduate, I struggled with it. But during my training, I was given an assignment:

"Every morning, stand in front of a mirror and practice smiling for one minute."

For two weeks, I followed this routine religiously. And by the end of it? Smiling became natural.

Now, I don’t think about it as much, and maybe my expression has stiffened a little over time. But I know this—smiling is a skill that anyone can develop with practice.

Start Now—It’s Never Too Late

It’s never too late to start. Think about the people in your life—colleagues, customers, family, friends, your partner. Give them the gift of a smile. Keep giving it. And see how it changes your relationships, your work, and your life.

Especially in difficult times, when things feel overwhelming, make an effort to smile. That simple act can lift not only someone else’s spirit but your own.

We all have access to this incredible, cost-free gift. So why not use it?

Let’s start now.

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